Frequently Asked Questions
How are documents filed with the Court?
Documents that are required to be filed with the Court are filed by counsel in the usual manner, and a copy of that document is uploaded a version to CaseHomePage for posting and e-service.
How are documents served on the parties?
At the time of filing with the court, a version of the document is sent to CaseHomePage via upload to the website for e-service on all parties.
Do I need to provide a signed copy for posting on the website?
Refer to the Electronic Case Management Order (ECMO) in your case. Most ECMO’s provide that “Documents requiring an original attorney signature may be posted o the Web Site with the attorney’s name indicated on the signature line (rather than an actual signature)”.
What format must be used when a document is sent to CaseHomePage for service?
Documents can be sent to CaseHomePage in any generally accepted format such as MS Word, Word Perfect, Excel, TIF, GIF, PDF, JPEG, etc. Documents can also be sent via fax, mail, or courier service, for scanning and upload.
Unless requested otherwise, documents which are sent in an executable format (Word, Word Perfect or Excel) are converted to PDF by CaseHomePage before they are posted on the site, and served on the parties.
Do my documents appear on the site immediately and automatically?
No. One of the most important benefits of CaseHomePage is that all documents are reviewed for form before posting and serving on the other parties. When you upload your documents, they are first received on our secure server. Each document is opened, and manually checked by a Case Manager against the upload form to be sure that the document you think you sent is the document that we actually received. If there are any questions, we contact you immediately. Documents are then titled so that they are uniform and consistent with the caption information, and posted on the website into the correct folder location.
Documents are posted in the order they are received. If you have an urgent or time-sensitive request, (i.e. ex-parte notice or a hearing cancellation) please call us, and we will post the document as quickly as possible.
Where can I find a copy of an Electronic Case Management Order (ECMO) or an Electronic Proof of Service (EPOS)?
The ECMO pertaining to your case is found within the main folder list on the website, and is titled: “Case Management Order and Sample POS”. Within this folder, you will also find a sample POS in both word and word perfect. The Sample POS can be downloaded and used by you when you file your documents with the court.
What wording should I use on the Proof of Service?
The Electronic Case Management Order (ECMO) provides that the Electronic Proof of Service (EPOS) be attached to the posted document or submitted as a separate document. The EPOS should say that you served your document electronically via file transfer protocol at www.CaseHomePage.com.
The EPOS must identify the name of the individual submitting the document or bear that person’s signature. If the EPOS submitted to CaseHomePage does not bear a signature, a signed version of that document shall be maintained and made available for production, if necessary. Notwithstanding the above, an original, signed version of the EPOS will be included with all Court filings.
Do I need to attach a Service List?
No, you don’t. The ECMO provides the Liaison Counsel provide an initial Service List to CaseHomePage. This Service List is kept on the website in the “Service List” folder. This is the operative service list. The parties in a given case may either appoint one firm to administer the Service List, or may elect to have the Service List administered by CaseHomePage. In either event, when changes are made, the Service List is updated on the site, and all parties are notified.
Do I need to mail copies of the documents to all the parties?
Sending a document to CaseHomePage constitutes service on all parties. Mailing the documents is redundant and unnecessary.
Can I upload more than one document at a time?
No. Documents must be uploaded one at a time. If you are sending several documents, once you fill out the upload form, click on "submit", and get to the confirmation page, you can click the back button on your browser. You will then be taken back to the page with your upload form, which remains filled out Simply change the document upload information (as appropriate), select the next document, and click on “submit.“
How do I use the Message Board and Calendar?
The Message Board and Calendar are self-administered by the parties. In other words, any authorized user can add items to the Calendar and/or Message Board by following the instructions under the “Tutorial Tab” for Adding a Bulletin or a Calendar item.
How do I find a document that has been previously uploaded?
Follow the instructions under the “Tutorial Tab” “Searching for a document”. You can also find documents by looking in the category folder (i.e. Orders are in the Orders folder), or look through the “Uploads by Date” folder. Each document is posted by chronologically by month and year in these folders.
How long will documents be available to me to view and download?
Documents remain available to you on our site for as long as the case is active. When the case is settled or otherwise closed, you will be given notice that the website will be closed, and the timeline for that action.
What do I do if I lose or misplace my Username and/or Password?
Email us at or call us at 707-775-4577. Be sure to include the name of your case in the subject line of your email.
How do I change, add, or delete the names of persons authorized to receive email notifications?
Complete and submit the “Email Change Form” in the “User’s Area” on the website.
How many people can I put on my list to receive email notification?
The Electronic Case Management Order (ECMO) provides that two persons from each firm may request email notification, however we are generally happy to add more email addresses as needed.
How do I sign up for service?
Follow the instructions on "Sign Up for Service".
How do I change my law firm information?
Complete and submit the “Law Firm Information Change Form” located in the “User’s Area” on the website.
How do I get exhibits posted on the site.
Exhibits can be scanned by you, and uploaded to us. They can also be faxed or sent to us via US Mail or Mail. We will scan the documents and post them on the website. Be sure to include either a letter with your package or a cover sheet with your fax with clear instructions particularly as to what the exhibits attach to.
If you are sending more than 100 pages via over night service, please let us know by either phone or email so that we can plan accordingly, and let you know if we do not receive the documents.
Let us know how we are doing!
Contact us if you have a comment or question.
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